Notice:
Due to signed NDA, some confidential information must be omitted and obfuscated. The information in the case study does not necessarily reflect the views of this project. Nevertheless, please do not download and share any details with external parties! Thank you.
Description
Wireless visualization prototypes were proposed for a “virtual world” scenario as well as overlaid in an “augmented” reality scenario. The “augmented” reality system was prototyped. Visible “AP fog” and Client/Rogue endpoint utilization were visualizes as spheres that display overlaid on in the physical world via tablet device. In this concept by the Network Engineer moving through the actual space with a tablet would see the spheres above the client endpoints and be able to explore wireless consumption of applications, services. AP performance metrics are also visualized as well as client statistics over the session. The highly interactive format allows network engineers to gain deeper insights into wireless performance and opportunities for optimizations and improved client performance.
My Role: UX/UI Designer
Development:
Joe Sutton - UX Engineering lead/Architecture/Development
Jamie Wang - Development
Christopher Akroyd - Development
Anton Kozlov - Development
Emile Kratiroff - Development
Goal
Create visualizations for wireless environments in open office, retail, public spaces. Explore uses of latest visualization technologies combined with latestadvances in location technologies and other identification and mapping technologies.
Objective
POC end of may with basic visualization for : client bandwidth usage, security tech, type of bandwidth usage (tech or application).
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Real-time visual overlay over know endpoints (people)
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Upload bandwidth
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Download bandwidth
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Type of bandwidth
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Consumption in session
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Type of security connection
Result
The demo focused on Augmented Reality and location based security. We have close to 50 participants (42% > 11 years experience) who completed questionnaires as well as many more who observed the demonstration. The demo was well received with the majority reporting benefits to using augmented reality. For the location based security the "toggle" to on and off was dramatic with most participants saying "wow" or "thats cool". The net promoter score was very high with 83% indicating highly likely to recommend to a friend.
Key points
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Very experienced network professionals see value in using Augmented Reality/Virtual realty to solve their network monitoring/troubleshooting problems
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Location based security is a feature most network professionals would use
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Summary "index" based scores for experience, performance, and security were well received
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Wireless monitoring by "walking around" was rated as useful
Interview and Feedback
The results from the questionnaire are presented below for review:
